Delete Your Account
Last updated: 11 August 2026
This page explains how to permanently delete your WeLocation account and the personal data associated with it. WeLocation is developed by Tran Tai.
1. How to request deletion
- Email [email protected] from the address on your account (or include your account ID, e.g. K7P2QX, shown under My account in the app).
- Use the subject line “Delete my WeLocation account”.
- We verify the request comes from the account owner, delete the account, and email you to confirm — completed within 7 days.
2. What gets deleted
- Your profile — name, username, email, password, and profile photo.
- Your live location and your location history.
- Your friends, friend requests, and groups.
- Your messages and greetings.
- Your game rooms, safety-alert settings, and app preferences.
3. Data retention
Location history is automatically deleted after about 7 days during normal use. After account deletion, remaining personal data is removed from active systems immediately and purged from encrypted backups within 90 days. Purchase and subscription records (for any Premium purchase) are handled by Google Play and may be retained by Google where required for tax or accounting compliance; they are not stored with your personal profile.
4. Tiếng Việt
Để xoá vĩnh viễn tài khoản WeLocation và dữ liệu liên quan, gửi email tới [email protected] từ email đã đăng ký (hoặc kèm mã tài khoản, ví dụ K7P2QX) với tiêu đề “Delete my WeLocation account”. Chúng tôi sẽ xoá tài khoản trong vòng 7 ngày và gửi email xác nhận.
5. Contact
Questions about deleting your data: [email protected].